Accessibility Statement
1. Introduction
We are committed to making our website https://burg.shop/ accessible in accordance with the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz – BFSG) and the related Accessibility Strengthening Act Ordinance (BFSGV). Our goal is to provide all users, including people with disabilities, with easy and unrestricted access to our website. This statement describes the current accessibility status of our website, the measures taken to remove barriers, and the available contact and complaint options.
2. Scope of this Statement
This accessibility statement applies to the website https://burg.shop/.
3. Description of Services
Our website offers the following services:
- Sale of goods
- Frequently Asked Questions (FAQ)
4. Compliance Status
Our website partially complies with the requirements of the BFSG in conjunction with the BFSGV, the applicable technical standards of the European Standard EN 301 549, and the Web Content Accessibility Guidelines (WCAG) 2.1. The website aims to meet WCAG 2.1 Level AA.
5. Accessibility Measures
Accessibility on our website is supported through the following measures:
- Clear and easy-to-understand language
- Additional text guidance when required form fields are left empty
- Responsive design for smartphones, tablets, desktop computers, and other devices
6. Non-accessible Content
Despite our efforts, the following content is not yet fully accessible:
- PDF documents
- Videos
- Images
- Color contrast
- Keyboard navigation
- Compatibility with common screen readers
We continuously work to identify and remove existing barriers and strive to provide accessible alternatives or updated versions as quickly as possible.
7. Reporting Barriers and Contact Information
If you encounter any accessibility barriers on our website or require assistance using it, please do not hesitate to contact us. We appreciate your feedback and will make every effort to resolve reported issues as quickly as technically and economically feasible.
BURG.online GmbH
Volmarsteiner Str. 52
58089 Hagen
Germany
Email: info@burg.online
Phone: +49 2331 910656-0
If you do not receive a satisfactory response to your accessibility-related inquiries, you may contact the responsible market surveillance authority.
8. Responsible Market Surveillance Authority
MLBF (currently being established)
c/o Ministry of Labour, Social Affairs, Health and Equality of Saxony-Anhalt
Postfach 39 11 55
39135 Magdeburg
Germany
Phone: 0391 567-4530
Email: MLBF@ms.sachsen-anhalt.de
9. Preparation of this Statement
This statement was prepared based on internal testing and a self-assessment of the website's accessibility. It is reviewed and updated regularly to ensure compliance with current legal requirements and accessibility standards.
Last updated: June 30, 2025
Source: https://www.haendlerbund.de