Shipping costs
To ensure a smooth shipping process, we ship your orders exclusively with our shipping partner DHL. Tracking information is shared with you for every shipped order, so you can check your delivery status at any time. In addition to private or company addresses, you have the option of having your order delivered to a Packstation or a parcel shop.
For safe and fast delivery, we charge you a small flat rate for shipping:
Delivery country Germany
| Weight up to 31.5kg | 3.95€* |
| Weight from 31.5kg | 11.90€* |
Below you will find an overview of the respective countries of dispatch:
Zone 1 | Belgium | Denmark | France | Luxembourg | Netherlands | Austria | Poland | Czech Republic |
| Zone 2 | Italy | Sweden | Slovakia | Slovenia | Spain | Hungary | ||
| Zone 3 | Bulgaria | Estonia | Finland | Ireland | Greece | Croatia | ||
| Zone 3 |
Portugal
|
Romania
|
Latvia
|
Lithuania
|
Delivery country Zone 1
Belgium, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Czech Republic| Weight up to 3kg | 11.80€* |
| Weight up to 9kg | 14.50€* |
| Weight from 9kg | 24.50€* |
Delivery country Zone 2
Italy, Sweden, Slovakia, Slovenia, Spain,| Weight up to 3kg | 12.20€* |
| Weight up to 9kg | 15.50€* |
| Weight from 9kg | 27.90€* |
Delivery country Zone 3
Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Portugal, Romania| Weight up to 3kg | 13.20€* |
| Weight up to 9kg | 18.40€* |
| Weight from 9kg | 33.10€* |
Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries:
Österreich, Belgien, Monaco, Bulgarien, Niederlande, Dänemark, Polen, Estland, Portugal, Finnland, Rumänien , Frankreich, San Marino, Griechenland, Schweden, Großbritannien, Slowakei , Irland, Slowenien, Italien, Spanien, Kroatien, Tschechische Republik, Lettland, Ungarn, Litauen, Vatikanstad, Luxembur, Zyper, Malta.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
An overview about the weight-specific shipping costs can be found above under "Shipping costs"
Deliveries to foreign countries:
An overview about the weight-specific shipping costs can be found above under "Shipping costs"
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Prepayment via transfer
- Payment by SEPA direct debit
- Payment via credit card
- Payment by invoice
Further details on payment
Payment by invoice is from the second order onwards.
The invoice amount is to be settled at the time of payment on invoice within 10 days.
When paying by SEPA direct debit, you authorize us by issuing a corresponding SEPA mandate to collect the invoice amount from the specified account.
You will receive a pre-notification at least 5 days before the date of direct debit collection. Please note that you are obliged to ensure sufficient funds in the account on the announced date.
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.